Case Study: Fisher & Paykel achieves stronger sales adoption with Nintex

Salesforce adoption soars at Fisher & Paykel

Fisher & Paykel, a global premium appliance designer and manufacturer, struggled with a fragmented sales process built on disconnected systems and tools. The team needed a single way to manage sales and inventory in Salesforce, but the standard interface did not match how reps worked, and a custom code-based solution would have been too costly and hard to scale.

Using Nintex Apps for Salesforce, Fisher & Paykel built a custom, code-free sales app that gave reps real-time customer insights in one view, plus tools for document generation, surveys, CPQ, and improved internal communication. With Nintex, the company launched a prototype in days and moved the CPQ app from prototype to deployment in just six weeks, leading to strong sales rep adoption and better data for strategic decision-making.

Fisher & Paykel

Shireen Cowie

Salesforce® System Administrator