Case Study: Rinnai New Zealand achieves streamlined, ISO-compliant processes and faster onboarding with Nintex Promapp

Rinnai New Zealand Standardizes Processes and Increases Efficiency

Rinnai New Zealand, part of the global leader in heating appliances, wanted to keep improving operations proactively rather than react to problems. With a culture built on continuous improvement, the company needed a simple way to align, document and centralize processes across finance, operations and the boardroom while strengthening health, safety, risk management and ISO 9001 compliance.

Rinnai implemented Nintex Promapp to centralize process information and make procedures instantly accessible and easy to update. The result: faster staff onboarding, simplified auditing, standardized processes, clearer board oversight, reduced time spent updating systems compared with Visio, and everyday integration of health, safety and risk management—delivering measurable efficiency and time savings across the business.

Rinnai New Zealand

Kevin Sherlock

Quality Assurance Manager