Case Study: Regional U.S. Bank achieves 50% faster processing and $265,000 in savings with Nintex

Regional bank supports aggressive growth with RPA and workflow

Regional US bank pursuing an ambitious plan to double assets to $10 billion needed a way to scale productivity and improve customer satisfaction. Its existing workflow tool acted only as a checklist, so the bank standardized on the Nintex suite to add real automation across its operations.

Using Nintex RPA, Workflow Cloud, Forms and DocGen, the bank replaced paper-based wire transfers with dynamic forms, bots that verify identity and balances, automated exchange-rate calculations, centralized document storage and exception handling. The change halved processing time (wire orders are ready in about a minute), enabled 50+ bots and broad rollout to PPP loans and other processes, and delivered 241 efficiencies worth $265,000 while boosting customer satisfaction and auditability.