Case Study: Red River Bank achieves 36-hour PPP rollout and $198M in approved loans with Nintex Process Platform

Red River Bank provides crucial COVID-19 relief funds to customers fast

Red River Bank, a $2 billion Louisiana-based community bank with 25 locations, needed to rapidly onboard, process and submit Paycheck Protection Program (PPP) loan applications after the CARES Act rollout. With customers facing urgent financial need and packaged vendor solutions taking a week or more, the bank required a fast, flexible way to get an online application and document workflow live immediately.

Using the Nintex Process Platform—Nintex Forms, Workflows, DocGen and a DocuSign connector—Red River Bank built and deployed a complete digital application and routing solution in 36 hours, integrating with its loan-tracking software and Box for document storage. The result: a one-step online application that processed 1,400+ applications (~$198M approved in round 1), delivered most SBA approvals within 24 hours, beat competitors to market, and helped preserve an estimated 24,000 jobs.

Red River Bank

Aaron Nation

VP and Chief Data Officer