Case Study: University of Maryland Upper Chesapeake Health streamlines HR onboarding with Nintex

Nintex turns HR onboarding into a breeze for healthcare leader

University of Maryland Upper Chesapeake Health, a leading healthcare system in northeastern Maryland, was struggling with cumbersome manual HR and IT processes that slowed operations and made compliance with privacy and security requirements harder as the organization grew. The team needed a better way to handle employee onboarding and offboarding without consuming too much IT staff time, so it turned to Nintex Advanced Workflow.

Nintex implemented Advanced Workflow with UCH’s existing SharePoint environment to automate account creation, deletion, and related onboarding steps. The new process lets an HR employee complete a form in about 10 minutes to trigger account setup, access provisioning, and profile updates, helping reduce human error and free network administrators for more strategic work that supports patient care.

University of Maryland Upper Chesapeake Health

Rick Casteel

Vice President of IT