Case Study: IOZ achieves doubled profitability and streamlined processes with Nintex Promapp® by Nintex

Nintex premier partner improves processes and doubles profitability

IOZ, a Swiss professional services firm founded in 2007 that helps clients adopt SharePoint and related automation, faced two challenges: clients needed an easy, SharePoint-friendly business process management tool, and IOZ itself needed to overhaul its quality management and clarify internal responsibilities.

IOZ adopted Nintex Promapp®, using it both to let clients document simple processes themselves and to run a top-to-bottom internal process review. The company mapped ~100 processes, cut the total to 42 (a 58% reduction), reassigned responsibilities for faster, more accurate action, supported a smooth shift to 100% remote work, and achieved a 100% increase in profitability along with higher client and employee satisfaction.

IOZ

Samuel Alessandri

Chief Executive Officer