Case Study: Zamil Industrial achieves 80% reduction in IT support needs with Nintex K2 Five (Nintex)

Nintex K2 Five helps Zamil continue to scale, with automated processes that cut down IT effort and expenditure by 80%

Zamil Industrial, a Saudi Arabian engineering firm supplying equipment, construction materials and design services, faced rapid growth that outpaced its legacy process automation platform. The old system lacked scalability and reliability, creating frequent bugs, downtime and heavy IT support burdens across the business.

The company migrated to Nintex K2 Five as its enterprise workflow engine, moving core processes for HR, finance, quality, facilities and manufacturing onto the platform. Over two years the solution handled 178,000 workflows for some 3,000 users, cut IT support effort by 80%, reduced incidents and downtime, and freed IT staff to focus on more strategic projects.

Zamil Industrial

Mohammed Al-Haddad

Program Manager for Process Automation and Information Technology