Case Study: Metro Pacific Investments Corporation achieves reimbursement turnaround cut from 1–2 weeks to 3–5 days and streamlined contract management with Nintex

Metro Pacific reduces reimbursement processes from weeks to days

Metro Pacific Investments Corporation (MPIC), a Philippines-based infrastructure investment holding company with interests in water, power, toll roads and healthcare, faced slow, paper-based expense/reimbursement and contract-management processes that led to misplaced or duplicate applications, long turnaround times and compliance concerns. MPIC needed a solution that integrated with Microsoft SharePoint and InfoPath to provide better controls, visibility and remote access for staff.

MPIC implemented K2 Five workflows (integrated with SharePoint/InfoPath) to automate routing by Cost Center, use a queue system for impartial approvals, and apply escalation rules and reminders. The change cut expense/reimbursement turnaround from 1–2 weeks to 3–5 days (over 50% faster), improved tracking and notifications, enabled immediate contract retrieval for audits, and greatly reduced duplicate or misplaced submissions.

Metro Pacific Investments Corporation

Edison R. Mateo

IT Manager