Case Study: LifeFlight achieves streamlined aircraft tasking and real-time data visibility with Nintex K2 Cloud

Making Accurate Data Instantly Accessible

RACQ LifeFlight is an Australian aero‑medical retrieval charity that flies critical care teams nationwide to save lives and speed recovery. As flight missions grew, LifeFlight faced siloed systems and time‑consuming, manual aviation tasking processes that hampered interdepartmental communication and drove teams to buy separate tools instead of using a unified solution.

LifeFlight implemented Nintex K2 Cloud and built a centralized aircraft tasking application to automate repetitive tasks and join data across existing systems, giving real‑time visibility to all departments. The result is faster, smoother information capture and coordination — supporting about 5,000 missions a year, with 427 employees and partners using a single process to manage aircraft tasking.

LifeFlight

Shane Hoani

ICT Project Manager