Case Study: Major U.S. law firm achieves $6M storage savings and 75% offsite file cost reduction with Nintex

Major U.S. law firm will save millions in storage costs with Nintex

A major U.S. law firm with offices nationwide faced rapidly growing off‑site records storage and increased legal exposure after adopting a client records retention policy. The firm identified more than 100,000 boxes of inactive client files that could be returned or destroyed but lacked a practical, scalable way to notify clients and process those records.

The firm implemented a Nintex-based Legacy File process that automates file identification, client notification and tracking (integrating data into SharePoint and using Nintex Workflow and DocGen). The solution cut file inventory by 40%, reduced offsite storage costs by 75% (about $6 million saved), lowered labor by roughly 75% versus manual mail‑merge efforts, and reduced client discovery exposure — with roll‑out planned across all U.S. offices.