Case Study: LVMH Italia achieves improved cash flow and faster payments with Nintex K2 Five

LVMH - Customer Case Study

LVMH Italia, the Italian distributor of luxury fragrance and cosmetics brands, faced slow, error-prone trade-marketing invoicing and a complex, paper-based retailer approval process. Missing or incorrect invoice references delayed payments and strained relationships with roughly 1,500 retail partners, while group-level compliance rules made new approvals and biennial re‑approvals time-consuming and opaque.

By deploying Nintex K2 Five workflows to capture campaign plans, verify in‑store activities, generate pre‑approved proforma invoices and automate retailer approvals (with attached contracts), LVMH Italia sped up payments, improved transparency and boosted retailer satisfaction. The change enabled about 80 employees to build workflows, supports ~1,500 vendor purchase approvals annually, and delivered roughly €250,000–€300,000 of improved cash position per month through a one‑day monthly DSO improvement.

LVMH

Mario Trovato

IT Manager