Case Study: Knight Insurance Group achieves 24-hour turnaround for 75% of forms with Nintex AssureSign

Knight Insurance Achieves 24-hour Turn-around Time With eSignature

Knight Insurance Group, a regional Midwest insurance agency with roots dating to 1859, provides home, auto and business coverage through multiple locations. Agents were still handling client paperwork manually, which often took up to two weeks to complete, increased the risk of customer drop-off and kept administrative times higher than desired.

Knight implemented Nintex AssureSign eSignature—deployed in the cloud and integrated with its Applied Systems TAM platform—and rolled it out across locations in nine days. As a result, forms that once took weeks are now executed in one to two days, 75% are returned within 24 hours, and customers report higher satisfaction with the faster, simpler digital process.

Knight Insurance Group

John Gauge

System Administrator