Case Study: Keith Andrews achieves streamlined onboarding, compliance, and customer feedback with Nintex Automation CE

Keith Andrews Trucks transformed operations with Nintex Automation CE

Keith Andrews Trucks, one of New Zealand’s largest commercial vehicle dealerships, needed to quickly scale operations after acquiring three new branches in late 2023. The surge meant onboarding about 65 employees across multiple locations while also improving health and safety compliance, customer feedback handling, and standardizing processes that had previously been paper-based and manual.

Nintex implemented the Nintex Automation CE Platform to digitize onboarding, automate reporting, and centralize process management. With Nintex, Keith Andrews Trucks created automated induction workflows, digital safety forms via QR codes, and a unified customer feedback system, reducing admin burden and improving visibility across branches. The result was a smoother onboarding experience for 65 new staff, better compliance tracking, faster customer response, and a more consistent operating model across the business.

Keith Andrews

Colleen Houlker

Group Manager Business Optimisation