Case Study: University of Maryland Upper Chesapeake Health achieves streamlined HR onboarding and boosted productivity with Nintex

Healthcare leader boosts productivity with automated workflows from Nintex

University of Maryland Upper Chesapeake Health (UCH), the primary health system in Harford County, Maryland, struggled with time-consuming, manual HR and IT processes—particularly employee onboarding and identity lifecycle management—which consumed disproportionate IT staff time, created risks for compliance with patient privacy regulations, and hindered operational scalability as the organization grew.

UCH implemented Nintex Workflow 2010 integrated with its Microsoft SharePoint Server 2010 environment, allowing developers to build drag-and-drop automated workflows for account provisioning, offboarding, employee evaluations and capital requests that surface tasks in familiar tools like Outlook. The automation boosted employee productivity and operational transparency, freed IT to focus on strategic projects, improved compliance and efficiency, and allowed more staff time to be directed toward patient care.

Upper Chesapeake Health

Kevin Hipkins

Web Development Specialist