Case Study: PD Ports achieves £25,000 annual savings and 156 hours saved per employee with Nintex K2 Five

Growing market position through customer success

PD Ports, a UK provider of port-centric logistics and warehousing, needed to tighten internal processes to reduce costs, support a largely mobile workforce, manage high-volume short-term contracts and cut the time staff spent investigating customer queries. The company’s goals were greater efficiency, improved safety and higher customer satisfaction.

Using Nintex K2 Five PD Ports built 20+ workflows and mobile apps — including SmartForms for vehicle safety checks with automatic maintenance alerts, a rapid-order workflow that handled up to 300 orders/day (avoiding temporary hires and saving ~£20,000 on one contract), and an automated customer-query aggregator. The solution delivered about £25,000 in annual savings, roughly 156 hours saved per employee each year, faster customer resolution and improved fleet safety.

PD Ports

Nathan Clarke

Business Analyst