Case Study: Greenline achieves triple ISO certification and streamlined, auditable processes with Nintex Promapp

Greenline Standardized Processes Drive Quality and Consistency

Greenline, a Wagga Wagga–based manufacturer and installer of shade sails with more than 20 years’ experience, needed to secure triple ISO accreditation (environmental, quality and occupational health and safety) to remain competitive for government and large retail contracts. Although their processes met the standards, their existing documentation was bulky, inconsistent across business units and hard for staff to use, putting certification at risk.

They implemented Nintex Promapp as a visual, single source of truth for processes, asking staff to capture workflows in real time and using the platform’s improvement and notification features to investigate and fix issues. The result was streamlined, standardized processes with better staff engagement and ownership—leading to the successful audit and triple ISO certification, elimination of duplications, and a stronger position for future tenders and regulatory requirements.

Greenline

Huxley Wallace

Systems Manager