Case Study: FIMBank achieves 5x faster back-office processing and same-day credit approvals with Nintex (K2 software)

Developing and adapting core business processes faster than ever

FIMBank, a Malta‑based global provider of trade finance, factoring and forfaiting, faced mounting pressure to accelerate specialist corporate banking services. Its back‑office processes—especially credit approvals—were slow and paper‑intensive, relying on lengthy (200‑page) documents, manual data entry and email handoffs that could delay decisions by several days.

FIMBank adopted K2 software (integrated with SharePoint) to automate more than 10 end‑to‑end workflows—including customer onboarding, treasury deals, AML approvals and regulatory event management—while training staff to build and adapt processes quickly. The automation eliminated much manual entry, enabled mobile approvals, generated 5,000+ profit calculations in two years, made ticket processing five times faster, turned multi‑day document handling into hours, and saved hundreds of employee hours while improving transparency and compliance.

FIMBank

Antoine Sabardeil

Business Analyst