Case Study: KBA Construction Management achieves 25–50% productivity gains and real-time project visibility with Nintex

Construction firm KBA, Inc. builds business and client satisfaction with Nintex

KBA, Inc., a Seattle-based construction management firm serving public-sector clients, faced tighter project budgets and sharper competition after the Great Recession. Paper-based workflows, emailed spreadsheets and manual processes caused errors, delays and rising administrative costs that hurt efficiency and client satisfaction.

KBA deployed Nintex Workflow and Nintex Forms (with Nintex Mobile planned) to automate and standardize project templates and site-level processes—contractor logs, change orders, expense reimbursements, approvals and more—integrated with SharePoint. As a result, jobsite productivity improved 25–50%, clients gained real-time project visibility, staffing became more agile, and KBA is expanding Nintex across HR, Finance, IT and other functions.

KBA Construction Management

Misty Fisher

Operations Manager