Case Study: Colep Consumer Products achieves 50% faster investment request processing and improved customer service with Nintex

Colep Consumer Products uses automation to revolutionize business operations with Nintex

Colep Consumer Products, a global manufacturer serving cosmetics, personal care and home care markets, needed to turn its strong innovation focus into consistent, efficient operations across a distributed workforce. The company faced complexity and variation in critical processes—most notably investment requests—that relied on emails and spreadsheets and slowed time-to-action across multiple departments and locations.

Colep CP adopted Nintex to automate workflows, starting with the complex investment-request process and using visual design, close user collaboration and agile development to drive adoption. The automation integrated with SAP and rolled out across procurement, sales, marketing, finance, R&D and warehouse teams, cutting investment request processing from about one month to 15 days, improving customer service, enabling automated feedback reminders, and providing a centralized, standardized interface for users.

Colep Consumer Products

Sílvia Rosa

Systems Developer