Case Study: Captorra closes leads on a single call with Nintex AssureSign mobile eSign

Captorra Closes Leads on a Single Call Using eSign via Text

Captorra is a leading legal case and client intake software used by personal injury, mass tort, consumer, and family law firms across North America. The product team needed a fast, reliable eSignature capability that integrated seamlessly with Microsoft Dynamics 365—DocuSign’s off-the-shelf integration proved limiting—and they faced lost business and slow onboarding due to time-consuming print-and-mail processes and many clients’ limited email access.

By adopting Nintex AssureSign’s customizable Dynamics 365 integration and SMS/text-to-sign mobile eSigning, Captorra enabled bidirectional CRM updates and the ability to get signatures on the spot. The result: new client onboarding shrank from days to minutes, mailing costs dropped about 90% (from over $4,000/month to roughly $400), and roughly 60% of deals are now closed using text-to-eSign—often on a single call.

Captorra

Chris O’Brien

Chief Executive Officer