Case Study: New Belgium Brewing achieves rapid CCPA compliance and doubles privacy-request response speed with Nintex

Brewer has crafty solution at the ready to overcome unexpected challenges

New Belgium Brewing Co., a prominent U.S. craft brewer, faced an unexpected compliance challenge when the California Consumer Privacy Act required out-of-state companies to respond to privacy requests. With just five months to meet the law’s deadline and avoid potential fines, the company needed a fast, accurate, and standardized process for handling consumer data requests.

Leveraging existing Nintex tools (Nintex Workflow Cloud, Nintex for Office 365, and responsive forms) together with SharePoint Online, New Belgium built an automated workflow in one month that captures, routes, and documents requests across departments. The solution lets the brewer respond twice as fast as the law requires, creates audit-ready records, and provides a flexible platform for future process automation.

New Belgium Brewing

Tye Eyden

Collaboration Business Analyst