Case Study: PayNet achieves faster go-to-market and improved employee productivity with Nintex K2 Five

Boosting employee productivity at PayNet

PayNet, Malaysia’s operator of national payment systems and financial market infrastructure, faced sluggish internal operations because many workflows were manual and paper‑based. Routine processes such as leave management, incident and change management tied up staff, risked lost documentation, and made it hard for HR, helpdesk and change teams to track requests and allocate resources efficiently.

PayNet implemented Nintex K2 Five integrated with SharePoint 2013 and used professional services to build flexible, automated workflows and train internal teams. The solution consolidated forms and data, enabled mobile access, automated routing (for example, capturing risk/priority in change requests), and shortened response times—delivering better visibility into issues, faster go‑to‑market and measurable improvements in employee productivity and experience.

PayNet

Ros Yusoff

Chief Information Officer