Case Study: a leading Australian bank achieves rapid RPA ROI with Nintex Promapp

Australian Bank transforms with BPM and RPA

a leading Australian bank sought to strengthen its core banking processes and streamline manual tasks for its customers and internal teams. The bank turned to Nintex, utilizing its Nintex Promapp business process management (BPM) platform to initially capture and document their core processes.

Nintex provided a business-led solution that enabled the bank to manage and automate tasks. Using Nintex Promapp, the bank identified opportunities for robotic process automation (RPA), implemented bots, and gained clear governance over the new automated workflows. The solution delivered a rapid return on investment, with some bots paying for themselves within months. This success validated the program and led to the exploration of further automation opportunities, while the platform provided crucial visibility and simplified maintenance of the RPA activities.