Case Study: Adelaide City Council achieves streamlined reporting, automated financial controls and faster audits with Nintex Promapp

Adelaide City Council Streamlines Processes With Nintex Promapp

Adelaide City Council’s finance department faced mounting pressure after legislative changes required formal internal financial controls and auditor oversight. With 89 separate risk-management processes documented across Word files and spreadsheets, the team struggled with manual audits, time-consuming reporting and limited visibility across departments, creating a need for an automated accountability and reporting solution.

Implementing Nintex Promapp provided a centralized process hub that automated reporting, tracked internal controls and captured audit findings in real time. The platform simplified exports for statistical reporting (reducing days of work to seconds), improved cross-team transparency, streamlined redundant steps and eased audit workflows—delivering faster compliance, better communication and increased operational efficiency.

Adelaide City Council

Annette Pianezzola

Senior Risk & Controls Analyst