Case Study: World Vision achieves centralized process control and reduced risk with Nintex Process Manager

World Vision minimizes risks and improves accountability by storing and managing their processes in a central location

World Vision New Zealand, a not-for-profit supporting projects in 25 countries, faced fragmented process documentation and an Excel-based risk register that made it hard to confirm controls, ensure consistent practice or onboard new staff. With processes scattered across multiple locations, teams lacked a single source of truth and management struggled to assess and mitigate operational risk.

They implemented Nintex Promapp for its simplicity and centralized repository, appointed process champions and provided training to drive adoption. Mapping core “World Vision wide” processes and using the risk and compliance module enabled quarterly reviews, clearer accountability and faster onboarding. As a result staff now use the system as their first port of call, risk adherence is simpler, management has greater peace of mind, and the organization is finding continuous efficiency gains and process improvements.

World Vision

Raewyn Ford

Business Analyst