Case Study: Tararua District Council achieves faster process mapping and reduced compliance risk with Nintex Process Manager

Nintex Promapp replaces Visio at Tararua Council

Tararua District Council, a local government body in New Zealand, faced gaps between how staff thought processes worked and how they actually operated, creating risks of non‑compliance, errors and costly missteps (for example, poorly inducted councillors unfamiliar with Iwi relationships). Their existing Visio-based approach was slow to update, reinforced silos and made it hard to maintain clear oversight as legislation and services changed.

After testing Nintex Promapp, the council replaced Visio and saw mapping take one‑seventh of the time. The platform improved staff engagement and accountability, enabled quicker, autonomous updates, and provided access to a shared library of best‑practice processes—delivering reduced compliance risk, fewer errors, cost savings and a clearer, faster induction process for new councillors.

Tararua District Council

Peter Wimsett

Manager of Strategy and District Development