Case Study: Michigan State University achieves 50% faster process mapping and streamlined, transparent hiring and onboarding with Nintex Process Manager

Michigan State University unit boosts employee collaboration and morale

Michigan State University’s Infrastructure Planning and Facilities (IPF) unit — which manages construction and maintenance across a 5,200‑acre campus and supports about 1,300 staff — faced a fragmented hiring and onboarding process. Lost paperwork, unclear job requirements, slow scheduling and siloed practices were costing candidates, delaying hires and hurting employee morale.

IPF used Nintex Promapp to map and manage the end‑to‑end hiring and onboarding process, convening a “Process Palooza” with stakeholders to gather 150+ pieces of feedback and then training staff on the new single source of truth. The result: 50% faster process mapping than Word/Visio, stronger cross‑organization collaboration, streamlined hiring timelines, consistent deliverables, improved morale and easy use for non‑technical employees.

Michigan State University

Kelly Feister

Asset Management & Preventative Maintenance Coordinator