Case Study: McDonald’s achieves streamlined HR compliance and increased employee confidence with Nintex Process Manager

McDonald’s balances the HR requirements of 152 restaurants

McDonald’s Restaurants New Zealand, which runs 152 restaurants and supports about 9,000 employees, needed a way for its Auckland HR team to manage consistent, compliant people processes across franchisees and managers. The challenge was delivering simple, user-friendly guidance that kept pace with changing legislation and reduced day-to-day reliance on HR.

They adopted Nintex Promapp, a cloud-based process management system that provides searchable procedures, forms and letters, live updates with version control, and a central repository. The result: easier compliance, clearer guidance for managers, increased employee confidence, reduced HR workload and greater consistency across locations, with plans to extend Promapp across other HR functions.

McDonald’s

Josephine Knowles

HR consultant