Case Study: Basamh Group reduces order processing time with Nintex Process Manager

Basamh Group cuts order processing time from 3 days to 1 hour with Nintex Process Manager

Basamh Group, a Saudi Arabia-based FMCG conglomerate, needed to reduce manual order processing, improve operational speed and visibility, and free its employees for higher-value work. To address this challenge, the organization partnered with vendor Nintex to leverage its workflow automation and robotic process automation (RPA) capabilities.

Nintex implemented a solution using its cloud-based workflow platform and RPA to automate the order capture process. This integration created a smoother flow from order capture to fulfillment. The result was a 95% decrease in processing time, which was reduced from three days to approximately one hour. This dramatically improved customer responsiveness, increased visibility, and supported productivity gains for Basamh Group.

Basamh Group

Mohamed Nabil

Group IT Director