Case Study: Basamh Group reduces order processing time with Nintex Process Manager

Basamh Group cuts order processing time from 3 days to 1 hour with Nintex Process Manager

Basamh Group, a Saudi Arabia-based FMCG conglomerate, needed to reduce manual order processing, improve operational speed and visibility, and free its employees for higher-value work. To address this challenge, the organization partnered with vendor Nintex to leverage its workflow automation and robotic process automation (RPA) capabilities.

Nintex implemented a solution using its cloud-based workflow platform and RPA to automate the order capture process. This integration created a smoother flow from order capture to fulfillment. The result was a 95% decrease in processing time, which was reduced from three days to approximately one hour. This dramatically improved customer responsiveness, increased visibility, and supported productivity gains for Basamh Group.

Basamh Group