Case Study: Paula Pflege achieves digital care planning and greater efficiency with Ninox

Paula Pflege - Customer Case Study

Paula Pflege, a Hanover-based provider of 24-hour supervised living and home care, struggled with error-prone, paper-based processes and scattered tools like Excel for customer data and manual patient record handling. To improve efficiency and care quality, the company turned to **Ninox** to support a more digital, flexible way of working.

Using **Ninox** and partner Netaveo, Paula Pflege built a tailored low-code system for patient management, deployment planning, CRM, billing, and document management. The new solution centralized key information, reduced manual work and printing, and improved access to data on the go, delivering about **EUR 4,000 in monthly cost savings** and helping save the workload of one full-time employee.

Paula Pflege

Eleonora Nozon

Shareholder/Managing Director