Case Study: arcRider {Data + Design} achieves 100% data accuracy and higher user acceptance with Ninox

arcRider {Data + Design} - Customer Case Study

arcRider {Data + Design}, a Ninox Premium Solution Partner led by Jakob Jordan, combines customer data with tailored UI/UX design. They addressed a project for Knauer where dealers were shunning the Ninox software because its interface was non‑intuitive, causing incomplete and inaccurate quotes and unreliable forecasts.

Using the Ninox platform, arcRider redesigned the quotation workflow into a custom, app‑like Ninox interface with features such as chat/commenting, a message center, one‑click sorting and a smart review process. The Ninox‑based solution boosted user acceptance, cut quote‑creation clicks by 30%, delivered reported 100% data accuracy and “100% user friendliness,” sped up processes, reduced errors and improved forecasting—resulting in better offers and more orders.

arcRider {Data + Design}

Jakob Jordan

Owner