Case Study: Digital Solutions Berlin achieves 50% time savings and 30% cost reduction with Ninox

Agile sales control with Ninox

Digital Solutions Berlin, a Berlin-based arm of TCR Dienstleister GmbH that provides IT-supported sales and office solutions, faced a common challenge: office and field sales teams worked from disconnected PDFs and Excel files, causing slow, error-prone processes. To modernize workflows they partnered with Ninox to develop SalesDesk, an agile, cross-platform sales management application built on the Ninox SaaS platform.

Using Ninox, SalesDesk delivers a CRM-centric, cloud-based solution with native mobile apps, a digital product catalogue, scannable EAN codes, on-site order entry, staff scheduling, time tracking and expense accounting, plus role-based access. The Ninox-based implementation eliminated manual data handoffs, consolidated systems, and produced measurable impact: 50% time saved, 30% cost reduction and a single system for office and field teams.

Digital Solutions Berlin

Tim Güldenpfennig

Chief Executive Officer