Case Study: Hi-Force achieves a unified cloud CRM and real-time insights with Ninox

A Bespoke Crm Solution for a Global Business Group

Hi-Force, the UK’s leading designer and supplier of hydraulic tools, faced fragmented customer data and inconsistent systems across different offices, making it impossible for sales and managers to work from a single source of truth. To deliver a quick, easy-to-use CRM that supports on-the-go sales and provides real-time business visibility, Hi-Force worked with Ninox to build a bespoke, cloud-based CRM tailored to their needs.

Using Ninox, Hi-Force implemented a single CRM that spans nine companies and the head office with 50 in-the-cloud licences and mobile access via iPads and iPhones. The Ninox solution delivers a multi-country database, an integrated quotation system with KPIs, multilingual interfaces, and manager-only controls, resulting in complete uniformity across the group, measurable time savings, secure real-time customer data, expanded data capture (price lists, absences, mileage) and instant reporting for senior teams.

Hi-Force

Mar Noordhoek

Managing Director