Case Study: Zero Latency VR achieves stable, automated deployments and cuts ~40 hours per release with NinjaOne

Zero Latency VR Delivers Mind-Blowing Customer Experiences with NinjaOne

Zero Latency VR, an Australian media & entertainment company operating over 3,400 backpack PCs and serving 1.7 million immersive VR experiences worldwide, needed a highly stable, turnkey platform its partners could run with minimal technical expertise. Before adopting NinjaOne, Windows updates frequently destabilized gameplay and forced the IT team into over 40 hours of manual patch testing, rollbacks, and deployments—jeopardizing customer experience and the company’s growth targets.

Zero Latency VR implemented NinjaOne’s Endpoint Management to automatically reject Windows patches on VR-connected devices, enforce consistent configurations, and automate software and diagnostic deployments (with TeamViewer integration for fast remote support). With NinjaOne, deployments across ~3,400 devices now take minutes instead of roughly 40 hours, enabling weekly or biweekly releases, eliminating ~40 hours of manual labor per deployment, and allowing an eight-person support team to efficiently manage the entire fleet.

Zero Latency VR

Scott Human

Head of IT Operations