Case Study: Red Road Networks LLC achieves 25% client revenue increase with NinjaOne Backup

Why Red Road Networks Chose NinjaOne Backup

Red Road Networks LLC, an Albuquerque-based MSP that manages hundreds of endpoints, needed a better backup solution after escalating costs with their previous vendors and limitations from an image-only product. Already a NinjaOne RMM partner since 2016, Red Road Networks LLC trialed and evaluated NinjaOne Backup as a built-in alternative to replace their prior backup tools.

NinjaOne implemented NinjaOne Backup integrated directly into the RMM console, offering file-level backups, configurable policies (what to include/exclude, bandwidth and retention controls), cloud/local/hybrid storage options, and dashboard alerts for rapid issue resolution. Using NinjaOne, Red Road Networks LLC completed fast, direct restores (for example, recovering a VP’s lost PDF), bundled backup into client plans without pushback, and realized measurable business gains — a highlighted 25% increase in client revenue after adding NinjaOne backup and the ability to raise service pricing by 20–30% for many customers.

Red Road Networks LLC

Chris Porosky

Chief Executive Officer