Case Study: The King’s Trust achieves 10x faster endpoint management and 30x faster remote access with NinjaOne

The King’s Trust Gets a Royal Upgrade with NinjaOne

The King’s Trust, a UK non-profit founded by King Charles III, supports young people nationwide but struggled with outdated IT tools while managing roughly 1,200 endpoints. Patching was manual, upgrades required spinning up a server (taking ~3 days), and remote access often took 10–15 minutes—hampering the IT team’s ability to support staff and volunteers. To address this, The King’s Trust adopted NinjaOne (Endpoint Management, Patch Management, Remote).

NinjaOne’s cloud-based platform delivered a single pane of glass for device management across over 1,000 laptops and 60 servers, automated patching, and dramatically faster remote support. The vendor’s solution produced measurable impact—10x faster endpoint management and 30x faster remote access (connections in seconds vs. minutes), sped troubleshooting for 500–600 monthly support calls, improved productivity and morale, and freed IT resources to focus on strategic work.

The King’s Trust

Mike Beattie

Head of Infrastructure and Workplace