Case Study: Supply Chain Organization saves 20 hours per week and eliminates three technician roles with NinjaOne

Supply Chain Organization Saves up to 20 hours per week thanks to NinjaOne

Supply Chain Organization, a U.S. supply chain company managing 250 endpoints nationwide, struggled with a fragmented IT stack and time-consuming manual patching and updates that left remote devices noncompliant. Jack Smith, the IT leader, needed a unified endpoint management solution to replace WSUS and several disparate tools, reduce lengthy troubleshooting, and provide reliable visibility and reporting across all devices.

The organization deployed NinjaOne Endpoint Management in under a week, giving Smith a single pane of glass and automated patching rules that run in the background. NinjaOne’s automations eliminated up to 20 hours of weekly manual work, removed the need for three additional technicians (paring the IT operation from four to one), enabled full network migration in under a week, and delivered clearer compliance reporting—freeing the team to focus on strategic projects and improving endpoint uptime and security.