Case Study: Quantum Services Group achieves rapid 3,000-device migration, 10% more revenue, and 20% faster ticket remediation with NinjaOne

Quantum Services Group Wins Big with NinjaOne and HaloPSA Integration

Quantum Services Group (QSG), an MSP serving 350+ clients, was struggling with a complex, unreliable RMM and PSA stack—ConnectWise Automate and Manage—causing broken device syncs, unreliable patching, and dedicated headcount just to manage the tools. QSG turned to NinjaOne for RMM and patch management and to integrate with HaloPSA to find a simpler, more reliable solution.

NinjaOne migrated ~3,000 devices in one week with zero client disruption, simplified change management, and removed the need for dedicated RMM staff, saving at least 10 hours per month. The NinjaOne + HaloPSA integration automated device syncing and billing (capturing ~10% more revenue), created automatic tickets and alert syncs, and reduced ticket remediation time by 20%, enabling QSG to scale and run more profitably.

Quantum Services Group

Chad Miller

Chief Operating Officer