Case Study: North Sydney Council improves patch management reliability with NinjaOne

North Sydney Council improves patch reliability by 50% with NinjaOne

North Sydney Council, a local municipality in Australia, needed a more reliable and efficient tool for their patch management processes. Their small IT team struggled with the complexity of Microsoft SCCM, which made effective patching difficult. They chose to implement the NinjaOne endpoint management platform to address this challenge.

By switching to NinjaOne, the council achieved a 50% improvement in patch management reliability and greatly enhanced their efficiency. The NinjaOne platform was fully deployed in just two days with zero downtime, and its intuitive interface allowed for rapid adoption. The solution also enabled the IT team to eliminate four separate tools, resulting in significant cost savings and allowing them to meet ACSC’s Essential 8 compliance requirements in hours instead of weeks.

North Sydney Council