Case Study: Brave North Technology achieves faster device provisioning and lean, scalable MSP operations with NinjaOne

NinjaOne Scales and Supports Brave North Technology’s Customer Base

Brave North Technology, a Minneapolis-based MSP managing about 2,500 endpoints, needed a more scalable way to support growing small and mid-size business clients after outgrowing LogMeIn. They evaluated RMMs and chose NinjaOne (RMM, Patch Management, Backup, SentinelOne Integration) for its modern design, alerting, automation, and endpoint control to streamline monitoring and initial device setup.

Using NinjaOne’s RMM tools—scheduled scripts, dynamic groups, automated Windows patching, ad-hoc scripts, remote registry editor, and remote command line—Brave North automated device provisioning and routine maintenance, simplified onboarding with a single installer link, and proactively identified issues like Office 2010 across clients. NinjaOne helped them significantly cut provisioning time, support roughly 150–200 endpoints per technician, scale across 2,500 endpoints, improve client experience, and generate billable upgrade projects while keeping costs low.

Brave North Technology

Brian Roemen

Principal and Chief Technology Officer