Case Study: Horizon Home Care and Hospice achieves IT modernization and eliminates 400 hours of manual labor with NinjaOne

NinjaOne Modernized Horizon Home Care & Hospice’s IT Department

Horizon Home Care and Hospice, a Milwaukee-based healthcare provider serving patients for over 30 years, faced a legacy IT environment of roughly 1,000 outdated endpoints and a very limited budget. Their IT director needed a lightweight, intuitive automation tool to modernize the department, support frontline caregivers without disruption, and streamline endpoint and patch management — a need met by NinjaOne (Endpoint Management and Patch Management).

NinjaOne was deployed to all 1,000 endpoints in under two weeks, enabling silent software updates and automated patching. Key results included an automated Windows 10 rollout to over 200 devices that saved an estimated 400 hours of manual labor, a complete medical-records system migration completed in seven months, and simplified audit reporting that reduced audit preparation and frequency. NinjaOne’s automation and reporting measurably increased efficiency and reduced IT workload across Horizon Home Care and Hospice.

Horizon Home Care and Hospice

Randy Rybakowicz

IT Director