Case Study: Beekmantown CSD achieves 98% faster ticket resolution and saves 20 hours/month with NinjaOne

NinjaOne Frees Up Resources for Beekmantown Central Schools

Beekmantown CSD, a K–12 district in West Chazy, New York managing about 500 endpoints, faced disruptive manual patching, long ticket resolution times, and a tight IT budget that limited its ability to keep devices reliable for classroom use. To address this, the district turned to NinjaOne’s Endpoint Management and patch management capabilities.

NinjaOne automated overnight patches and remote management, eliminating patch-related helpdesk tickets, cutting average ticket resolution time by 98%, and saving roughly 20 hours per month in manual tasks. The solution also boosted network security with remote access controls and delivered cost savings—about 40% less than other endpoint management tools—while simplifying administration for the IT team.

Beekmantown CSD

Robert Barcomb

Network and Systems Technician