Case Study: Nerds That Care achieves 4x faster IT and secures 5,000 endpoints with NinjaOne

Nerds That Care Selects NinjaOne to Manage and Secure 5,000 Endpoints

Nerds That Care, an MSP based in Hauppauge, NY that manages 5,000 endpoints, faced stagnant, disjointed tooling—ConnectWise Automate and Acronis left patching, scripting, backups, and reporting slow, unreliable, and manpower-intensive. Seeking a unified, easy-to-use platform, they selected NinjaOne (RMM with Patch Management and Image Backup, integrated with HaloPSA and Microsoft Intune) to replace their legacy stack.

NinjaOne delivered a centralized dashboard for RMM, patching, remote management, and backup, plus improved scripting and automations; the switch made IT processes 4x faster, image backups 90% faster, and saved about 24 hours per month in manual tasks. NinjaOne’s integrated Image Backup and automation let Nerds That Care onboard 37 devices automatically (vs. days manually), provide clearer backup visibility and alerts, and scale support more efficiently.

Nerds That Care

Joseph Pafundi

Level 2 Configuration Engineer