Case Study: Kinex Medical Company keeps headcount low and stays HIPAA-compliant with NinjaOne

Kinex Medical Company uses NinjaOne to keep headcount low and stay compliant

Kinex Medical Company, a Waukesha, WI–based provider of specialty orthopedic equipment serving thousands of patients monthly, faced the challenge of orchestrating, securing, and ensuring compliance across a widely distributed fleet of endpoints and largely remote staff. After finding legacy tools cumbersome and costly, Kinex selected NinjaOne (deploying NinjaOne Basic and NinjaOne Data Protection alongside integrations like TeamViewer and BitDefender) to gain centralized endpoint management, remote administration, and stronger HIPAA controls.

NinjaOne was deployed across Kinex’s 215 endpoints in under two weeks, enabling automation, remote remediation, and scripted policies (for example, automatic deletion of downloads every 24 hours) that improved compliance and reduced manual work. As a result, Kinex doubled the devices they manage without hiring additional staff, sped up helpdesk tasks, and gained a more efficient, auditable IT operation — outcomes Kinex attributes directly to NinjaOne.

Kinex Medical Company

Paul Jebe

Vice President of IT