Case Study: JAGGAER achieves full endpoint control and faster vulnerability remediation with NinjaOne

JAGGAER reduces first-response SLA from 60 minutes to 5 minutes with NinjaOne

JAGGAER, a global B2B SaaS leader in enterprise procurement, faced a chaotic IT environment lacking visibility and centralized control. Their outdated tools provided no reliable proof of patching, leading to security exposure and operational stagnation. To address this, they implemented the NinjaOne platform, utilizing its Endpoint Management and Vulnerability Management products.

By deploying NinjaOne, JAGGAER consolidated four tools into a single unified IT operations platform. The solution provided full endpoint visibility with verified patch compliance and enabled faster vulnerability detection through real-time assessment. The measurable results were significant, with NinjaOne helping to reduce their first-response SLA from 60 minutes to just 5 minutes.

JAGGAER