Case Study: High Point Networks restores backup confidence and cuts restore times from hours to minutes with NinjaOne

High Point Networks restores 20,000 mailboxes with zero downtime using NinjaOne

High Point Networks, a leading MSP, faced a significant challenge when its previous backup vendor was acquired, leading to a drop in service quality, increased failures, and a loss of internal confidence in their data protection platform. To restore reliability, they chose to implement NinjaOne Unified Backup.

NinjaOne implemented its SaaS Backup solution, including leveraging its migration team to seamlessly transition 20,000 Microsoft 365 mailboxes with zero downtime. The results were dramatic, with restore times reduced from 12-48 hours to just minutes and accurate monitoring that eliminated phantom backup issues. This reliable performance from NinjaOne strengthened customer trust and allowed for the successful restoration of even large datasets, such as a 400GB SharePoint site.

High Point Networks