Case Study: City of North Adams saves $20,000 annually with NinjaOne

City of North Adams saves $20,000 a year with NinjaOne

The City of North Adams, a municipal government, faced significant IT challenges due to aging devices, limited funds, and personnel shortages. Their previous tool, LogMeIn, provided poor customer service and was inefficient, costing the IT team considerable time. To address this, they implemented NinjaOne's endpoint and patch management services.

By switching to NinjaOne, the city saved $20,000 annually while gaining a tool with ten times the capabilities of their previous solution. The IT team also saved 20 hours per month on manual tasks as NinjaOne's speed eliminated waiting time. Furthermore, NinjaOne provided unrivaled, all-inclusive support that greatly improved the customer experience.

City of North Adams