Case Study: Workshop Digital cuts client reporting time by 66% and shortens reporting cycle to 5 days with NinjaCat

Workshop Digital sought to raise the bar on their client reporting deliverables, while also cutting down the amount of time spent on reporting

Workshop Digital, an integrated digital marketing agency in Shockoe Bottom, Virginia, needed to improve the consistency, quality and speed of client reporting while cutting down the hours spent on manual report creation. Prior to adopting NinjaCat, the agency relied on disparate tools and an overly robust PPC platform that left account managers spending 2–3 hours per client (over 200 hours/month across 80 clients), causing delays and inconsistent deliverables.

Workshop Digital rolled out NinjaCat’s client reporting solution for 80 major clients, freeing nearly a month’s worth of work, reducing time spent on reporting by 66%, and shortening the reporting cycle from 15 days to about 5 days (with most account managers completing reports in less than one business day). NinjaCat also boosted report quality, improved client communication, and increased employee morale by making reporting faster and more efficient.

Workshop Digital

Kelly Maron

Account Manager