Case Study: Sound Communications achieves clear, scalable client reporting and improved client retention with NinjaCat

Sound Communications knew the reports they produce were being handed down the line, 3 maybe 4 or 5 different people

Sound Communications, a full-service media buying agency in midtown Manhattan with 20–25+ employees, faced a reporting challenge: their reports passed through multiple hands and needed to speak clearly to every level of management without being misinterpreted. To sharpen their competitive edge, reduce overhead and modernize client reporting, Sound Communications turned to NinjaCat for an automated, scalable reporting solution.

NinjaCat delivered automation, custom dashboards and broad integrations that let teams produce granular analytics and executive summaries from the same platform. The new NinjaCat reports eliminated screenshots and fragile PowerPoints, improved data accuracy and attribution, and gave account managers more time to consult with clients. As a result, Sound Communications saw stronger client relationships, better client understanding of metrics, increased confidence from the analytics team, and improved client retention while scaling without a proportional increase in headcount.

Sound Communications

Richard Maimone

Digital Marketing Strategist