Case Study: Peacock Alley elevates luxury shopping with NINE15

Peacock Alley boosts revenue 74% with NINE15

Peacock Alley, a heritage luxury home goods brand, faced the challenge of an inflexible Shopify platform that lacked the premium experience and custom personalization tools, like monogramming, their customers expected. They partnered with digital agency NINE15 to overhaul their e-commerce experience with a focus on UX design and custom Shopify development.

NINE15 implemented a long-term solution that included a complete PDP redesign, the development of custom Shopify apps for monogramming and in-store POS, and data-driven UX enhancements. This approach resulted in a 28% increase in orders, a 74% increase in revenue, and a 20% lift in conversion rate for Peacock Alley, creating a more intuitive and luxurious online shopping experience.

Peacock Alley